77zz's Privacy Policy

77zz.bio ("we", "our", or "the platform") places your privacy protection as its highest priority. This Privacy Policy explains how we collect, process, and store your information when you use our website, mobile application, or any of our services.

This Privacy Policy applies to all 77zz services — including the web browser, mobile app, live chat support, and customer service. By using the platform, you agree to the terms of this policy.

To deliver the best gaming experience and maintain platform security, 77zz collects certain information. This information falls into two main categories:

Information Provided Directly:

• Full name, date of birth, nationality, and gender
• Email address and mobile number
• Mobile banking number (Mobile Banking, Nagad, Rocket, etc.)
• National ID or passport details (for KYC verification)
• Account login credentials (username and encrypted password)

Automatically Collected Information:

• IP address and device information
• Browser type, operating system, and version
• Activity logs on the platform (login times, gaming history)
• Geolocation data (country/city level only)
• Cookie & Session Data

77zz uses your information only for specific, legitimate purposes. We never collect or use data unnecessarily.

• Account Management: To complete registration, login, and account verification processes.
• Payment Processing: To securely process deposits, withdrawals, and financial transactions.
• Customer Support: To respond to your questions, complaints, and requests.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To comply with regulatory requirements and adhere to Anti-Money Laundering (AML) obligations.
• Service Improvement: To improve platform performance and enhance the user experience.
• Legitimate Marketing: To inform you about relevant offers and promotions (only with your consent).

77zz uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Performance Cookies: Monitors platform speed and performance.
• Analytics Cookies: Understands user behavior in order to improve our services.

77zz does not sell, rent, or trade your personal information to third parties for commercial purposes. However, we may share limited data in certain circumstances:

• Payment Providers: Necessary information is shared with mobile banking operators to complete transactions.
• KYC Service Provider: Licensed third-party providers may be used for identity verification purposes.
• Legal Authorities: Disclosure of data may be required in response to lawful requests under applicable laws in Bangladesh.
• Technology Partners: Under contractual agreements with cloud service providers and security vendors for platform operations.

77zz protects your information using industry-standard security technology. Our security framework operates across multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Authentication (2FA): OTP verification system for added account security.
• Firewall & Intrusion Detection: Real-time threat monitoring.
• Regular Security Audits: Periodic penetration testing conducted by third-party experts.
• Data Minimization: No data is collected or stored beyond what is strictly necessary.

77zz ensures you have full control over your personal information. Your key rights are outlined below:

77zz is strictly prohibited for users under 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

77zz may update this Privacy Policy from time to time. Changes may occur due to legal requirements, the introduction of new services, or security improvements.

• For significant changes, we will send advance notice to your registered email address.
• The "Last Updated" date at the top of the policy always reflects the most recent version.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions of the policy are available upon request.

For any privacy-related questions, concerns, or complaints, feel free to reach out to us. Our dedicated privacy team is ready to respond to any request you may have.

• Email: [email protected]
• Response Time: Typically within 24–48 hours
• Live Chat: Available directly on the platform 24/7